Distilling the vast literature on this most frequently studied variable in organizational behavior, Paul E. Spector provides students and professionals with a pithy overview of the research and application of job satisfaction. In addition to discussing the nature of and techniques for assessing job satisfaction, this text summarizes the findings regarding how people feel toward work, including cultural and gender differences in job satisfaction, personal and organizational antecedents, potential consequences, and interventions to improve job satisfaction. Students, researchers, and practitioners will particularly appreciate the extensive list of references and the Job Satisfaction Survey included in the Appendix. This book includes the latest research and new topics including the business case for job satisfaction, customer service, disabled workers, leadership, mental health, organizational climate, virtual work, and work-family issues. Further, paulspector.com features an ongoing series of blog articles, links to assessments mentioned in the book, and other resources on job satisfaction to coincide with this text. This book is ideal for professionals, researchers, and undergraduate and graduate students in industrial and organizational psychology and organizational behavior, as well as in specialized courses on job attitudes or job satisfaction. .

Explore the foundations of, and latest developments in, industrial-organizational psychology from employee and employer perspectives In the newly revised Eighth Edition of Industrial and Organizational Psychology: Research and Practice, distinguished researcher and psychologist Paul E. Spector delivers a robust and up-to-date review of the industrial-organizational field that covers the latest research on contemporary trends and traditional areas of the subject. The author draws on four decades of research and teaching experience, balancing employee and organizational perspectives by covering issues relating to both employee well-being and productivity. The new edition places a special focus on how technology is affecting a variety of issues in industrial-organizational psychology, especially employee selection and training. The growing trend of gamification as it relates to employee assessment, motivation, and training is discussed. Each chapter includes a special feature that links to the author's weekly blog expanding on the topics explained within the book. The book includes an instructor guide for using the blog in class. The book also offers: Current and balanced discussions of the most pertinent issues in industrial-organizational psychology today A special focus on the use of technology by employers to impact employee selection and training Practical discussions of gamification as a tool in employee assessment, motivation, and training Special features in each chapter that link back to the author's popular, weekly blog on a variety of industrial-organizational issues Perfect for undergraduate and graduate students studying industrial-organizational psychology, Industrial and Organizational Psychology: Research and Practice will also earn a place in the libraries of business students with an interest in organizational psychology seeking an accessible overview of the industrial-organizational field.

Distilling the vast literature on this most frequently studied variable in organizational behavior, Paul E. Spector provides students and professionals with a pithy overview of the research and application of job satisfaction. In addition to discussing the nature of and techniques for assessing job satisfaction, this text summarizes the findings regarding how people feel toward work, including cultural and gender differences in job satisfaction, personal and organizational antecedents, potential consequences, and interventions to improve job satisfaction. Students, researchers, and practitioners will particularly appreciate the extensive list of references and the Job Satisfaction Survey included in the Appendix. This book includes the latest research and new topics including the business case for job satisfaction, customer service, disabled workers, leadership, mental health, organizational climate, virtual work, and work-family issues. Further, paulspector.com features an ongoing series of blog articles, links to assessments mentioned in the book, and other resources on job satisfaction to coincide with this text. This book is ideal for professionals, researchers, and undergraduate and graduate students in industrial and organizational psychology and organizational behavior, as well as in specialized courses on job attitudes or job satisfaction. .

"The steps of scale development are clearly explained, with brief rationales of the methods involved. . . .Having read the book, almost anyone with a basic social science education could go through the practical motions of developing a scale. . . . says in general terms that theory is important and goes on to provide hints on how to generate a pool of items. The hints are empirically sound and useful. . . "

--Joint Centre for Survey Methods Newsletter

When a social scientist conducts a survey, the goal is to develop a rating on some attitude, value, or opinion - a summated rating scale. Aimed at helping researchers construct more effective summated rating scales, Spector shows how to determine the amount of items necessary, the appropriate amount of response categories, the most productive wording of items, how to sort good items from bad (including item-remainder coefficients and Cronbach?s alpha), and how to validate a scale, including dimensional validity from factor analysis. This accessible book concludes with a step-by-step account of how to develop a summated rating scale based on classical test theory.

Second Edition

Second Edition